Handling Firm — Volume vs. Late Fallout Rate

Chart 3F  ·  X = cases referred to this firm (volume load). Y = weighted late fallout rate. Bubble size = absolute cases lost.
Firms in the upper-right are handling the most cases but losing the most to late fallout — a serious operational concern.

Reading this chart:
Ideal firms cluster in the bottom area (low fallout) regardless of volume — they scale without losing case quality.
Consumer Protection Law handles high volume (692 cases) with an elevated fallout rate (25.7%) — a large bubble means many actual cases lost.
Abuse & Trauma Legal has the worst late fallout rate (33.2%). This firm handles emotionally complex trauma cases; this warrants a review of their plaintiff outreach protocols.
Veterans Rights Firm has the lowest volume but performs best on fallout — a potential candidate for expanded referrals.